L'evoluzione del costumer relationship management: da Henry Ford a Ingvar Kamprad

Ciucci, Alessandro (A.A. 2012/2013) L'evoluzione del costumer relationship management: da Henry Ford a Ingvar Kamprad. Tesi di Laurea in Economia e gestione delle imprese, LUISS Guido Carli, relatore Luca Giustiniano, pp. 68. [Bachelor's Degree Thesis]

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Abstract/Index

Il costumer relationship management. Henry Ford e il primitivo CRM. Ingvar Kamprad e l'idea "IKEA". Le nuove frontiere del CRM.

References

Bibliografia: pp. 65-68.

Thesis Type: Bachelor's Degree Thesis
Institution: LUISS Guido Carli
Degree Program: Bachelor's Degree Programs > Bachelor's Degree Program in Economics and Management (L-18)
Chair: Economia e gestione delle imprese
Thesis Supervisor: Giustiniano, Luca
Academic Year: 2012/2013
Session: Extraordinary
Deposited by: Maria Teresa Nisticò
Date Deposited: 29 May 2014 16:15
Last Modified: 31 Aug 2018 07:49
URI: https://tesi.luiss.it/id/eprint/11980

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