Customer experience in the hotels industry: towards a new category of accomodation
Femminilli, Valentina (A.A. 2016/2017) Customer experience in the hotels industry: towards a new category of accomodation. Tesi di Laurea in Tourism management, LUISS Guido Carli, relatore Matteo Giuliano Caroli, pp. 137. [Master's Degree Thesis]
Full text for this thesis not available from the repository.
Abstract/Index
Customer experience: definitions, theories, and recent developments. The dimensions of customer experience in the hospitality industry. What still exists in the hotels industry: the most valuable offers in terms of customer experience. Towards a new hospitality category: the game-based hotels. A survey to test its feasibility.
References
Bibliografia: pp. 101-104.
| Thesis Type: | Master's Degree Thesis |
|---|---|
| Institution: | LUISS Guido Carli |
| Degree Program: | Master's Degree Programs > Master's Degree Program in Management, English language (LM-77) |
| Chair: | Tourism management |
| Thesis Supervisor: | Caroli, Matteo Giuliano |
| Thesis Co-Supervisor: | Dandi, Roberto |
| Academic Year: | 2016/2017 |
| Session: | Extraordinary |
| Deposited by: | Alessandro Perfetti |
| Date Deposited: | 12 Jun 2018 14:23 |
| Last Modified: | 12 Jun 2018 14:23 |
| URI: | https://tesi.luiss.it/id/eprint/21315 |
Downloads
Downloads per month over past year
Repository Staff Only
 |
View Item |
