Building trust in robots: the imterplay of customer knowledge, embarrassment, robot anxiety and robot design on trust in service robots

Crivellini, Sofia (A.A. 2019/2020) Building trust in robots: the imterplay of customer knowledge, embarrassment, robot anxiety and robot design on trust in service robots. Tesi di Laurea in Behavioral economics & consumption theories, Luiss Guido Carli, relatore Giacomo Sillari, pp. 125. [Master's Degree Thesis]

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Abstract/Index

Service robots industry and state of art. Literature review. Trust in robot and robot's advice. Empirical study.

References

Bibliografia: pp. 83-90.

Thesis Type: Master's Degree Thesis
Institution: Luiss Guido Carli
Degree Program: Master's Degree Programs > Master's Degree Program in Marketing (LM-77)
Chair: Behavioral economics & consumption theories
Thesis Supervisor: Sillari, Giacomo
Thesis Co-Supervisor: Ponti, Giovanni
Academic Year: 2019/2020
Session: Summer
Deposited by: Alessandro Perfetti
Date Deposited: 16 Dec 2020 08:01
Last Modified: 16 Dec 2020 08:01
URI: https://tesi.luiss.it/id/eprint/27824

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