Marketing in the services industry: a case study about the impact of Covid-19 on the hotel industry

De Petris, Nicole (A.A. 2019/2020) Marketing in the services industry: a case study about the impact of Covid-19 on the hotel industry. Tesi di Laurea in Management, Luiss Guido Carli, relatore Francesca Capo, pp. 76. [Bachelor's Degree Thesis]

Full text for this thesis not available from the repository.

Abstract/Index

Marketing. Holistic marketing. Marketing management tasks. Developing and enacting marketing plans. Marketing research and changes in the macroenvironment. Creating a good positioning and facing competitors. The difference between goods and services. History of tourism. Economic impact of tourism. Hotel management. Main strategies in hotel industry. General distribution systems (GDS). Global business travel association (GBTA). Request for proposal (RFP). Revenue penetration performance. Top 5 agencies. Revenue and room nights by GDS.

References

Bibliografia: pp. 73-75.

Thesis Type: Bachelor's Degree Thesis
Institution: Luiss Guido Carli
Degree Program: Bachelor's Degree Programs > Bachelor's Degree Program in Economics and Business, English language (L-33)
Chair: Management
Thesis Supervisor: Capo, Francesca
Academic Year: 2019/2020
Session: Autumn
Deposited by: Alessandro Perfetti
Date Deposited: 10 May 2021 10:30
Last Modified: 10 May 2021 10:30
URI: https://tesi.luiss.it/id/eprint/29444

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