Direct email marketing in higher education sector: how personalized messages and emoji influence perceived social presence and willingness to open

Savino, Fabio (A.A. 2020/2021) Direct email marketing in higher education sector: how personalized messages and emoji influence perceived social presence and willingness to open. Tesi di Laurea in Advanced marketing management, Luiss Guido Carli, relatore Marco Francesco Mazzù, pp. 94. [Master's Degree Thesis]

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Abstract/Index

Literature review. Customer relationship management and higher education institution. Education: prospect decision-making factors. Customer relationship management (model and measurement). Research analysis. Research gap and hypothesis. Research model. Methodology. Pre-test: emoji. Pretest: email marketing and emoji. Main study email marketing: personalized message and emoji. Findings. Result obtained from main study. Discussion. Limitations and gaps for future research. Managerial Implications.

References

Bibliografia e sitografia: pp. 73-79.

Thesis Type: Master's Degree Thesis
Institution: Luiss Guido Carli
Degree Program: Master's Degree Programs > Master's Degree Program in Management, English language (LM-77)
Chair: Advanced marketing management
Thesis Supervisor: Mazzù, Marco Francesco
Thesis Co-Supervisor: Romani, Simona
Academic Year: 2020/2021
Session: Summer
Deposited by: Alessandro Perfetti
Date Deposited: 09 Dec 2021 11:22
Last Modified: 09 Dec 2021 11:22
URI: https://tesi.luiss.it/id/eprint/30901

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