The blurring of border between online and offline channels: the crucial factors for a successful implementation of omnichannel strrategies

Ianiro, Flaminia (A.A. 2020/2021) The blurring of border between online and offline channels: the crucial factors for a successful implementation of omnichannel strrategies. Tesi di Laurea in Advanced marketing management, Luiss Guido Carli, relatore Marco Francesco Mazzù, pp. 95. [Master's Degree Thesis]

Full text for this thesis not available from the repository.

Abstract/Index

Crossing the border between online and offline channels. The channel as a source of value. The evolution on distribution strategies. The theoretical pillars of omnichannel. Social customer engagement. Single customer view. Data analysis. Demand fulfilment & delivery. Reverse logistics. Organizational model. In-store technologies. Product mix & pricing policy. Key performance indicators. And more. The real crucial factors for the implementation of a successful omnichannel strategy. Methodology. Analysis of research results. Implications arising from the study. Limitations of the study and prospects for future research.

References

Bibliografia: pp. 63-70. Sitografia: p. 71.

Thesis Type: Master's Degree Thesis
Institution: Luiss Guido Carli
Degree Program: Master's Degree Programs > Master's Degree Program in Management, English language (LM-77)
Chair: Advanced marketing management
Thesis Supervisor: Mazzù, Marco Francesco
Thesis Co-Supervisor: Donato, Carmela
Academic Year: 2020/2021
Session: Autumn
Deposited by: Alessandro Perfetti
Date Deposited: 06 May 2022 15:38
Last Modified: 06 May 2022 15:38
URI: https://tesi.luiss.it/id/eprint/32181

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