ERP systems' impact on organizational agility in the hotel industry

Casella, Adriana (A.A. 2021/2022) ERP systems' impact on organizational agility in the hotel industry. Tesi di Laurea in Creative industries and business model innovation, Luiss Guido Carli, relatore Luigi Nasta, pp. 103. [Master's Degree Thesis]

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Abstract/Index

Organizational agility. Definition of organizational agilty. Categories of organizational agility. Focus on hotel organization. Enterprise resource planning systems. Definition of enterprise resource planning systems. History of ERP systems. ERP lifecycle. Difference between PMS and ERP software. IT disruption. IT impact on the customer journey. The impact of enterprise resource planning systems on the organizational agility in the hotel industry. Literature review. Research model. Discussion.

References

Bibliografia: pp. 82-88.

Thesis Type: Master's Degree Thesis
Institution: Luiss Guido Carli
Degree Program: Master's Degree Programs > Master's Degree Program in Management, English language (LM-77)
Chair: Creative industries and business model innovation
Thesis Supervisor: Nasta, Luigi
Thesis Co-Supervisor: Pirolo, Luca
Academic Year: 2021/2022
Session: Autumn
Deposited by: Alessandro Perfetti
Date Deposited: 27 Feb 2023 08:26
Last Modified: 27 Feb 2023 08:26
URI: https://tesi.luiss.it/id/eprint/35210

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