Driving innovation decisions through NLP of customers’ reviews

Carosi, Emanulele (A.A. 2023/2024) Driving innovation decisions through NLP of customers’ reviews. Tesi di Laurea in Data science in action, Luiss Guido Carli, relatore Alessio Martino, pp. 91. [Master's Degree Thesis]

Full text for this thesis not available from the repository.

Abstract/Index

Literature review. Natural language processing and business applications. The role of customer reviews in product development. Harnessing nlp for enhanced customer insight and product development. Methodology. Data collection: structure of customer reviews. Closed question analysis. Open question analysis. Driver analysis (INDVAL). ChatGPT. Results.

References

Bibliografia: pp. 83-90.

Thesis Type: Master's Degree Thesis
Institution: Luiss Guido Carli
Degree Program: Master's Degree Programs > Master's Degree Program in Data Science e Management (LM-91)
Chair: Data science in action
Thesis Supervisor: Martino, Alessio
Thesis Co-Supervisor: Finocchi, Irene
Academic Year: 2023/2024
Session: Summer
Deposited by: Alessandro Perfetti
Date Deposited: 08 Jan 2025 13:09
Last Modified: 08 Jan 2025 13:09
URI: https://tesi.luiss.it/id/eprint/40794

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