The impact of artificial intelligence on the hotel industry
Delfino, Francesco (A.A. 2023/2024) The impact of artificial intelligence on the hotel industry. Tesi di Laurea in Strategic human resource management, Luiss Guido Carli, relatore Rosana Silveira Reis, pp. 63. [Master's Degree Thesis]
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Abstract/Index
Context and justification. Hospitality and tourism sector. AI in the hospitality industry. Scopes and objectives of the study. Significance of the study. Comprehensive literature review on the influence of artificial intelligence in service and hospitality sectors. Anthropomorphic design cues and communicative agency framing. Trust in AI for decision-making. AI in the hospitality sector. Impact on employees and organizational dynamics. Technological applications in aviation, tourism and hospitality. Challenges, ethical considerations, ethical implication and bias. AI and customer experience. Case studies and practical applications. Methodology. Impact in HR. Organizational performance. Organization behavior.
References
Bibliografia: p. 63.
| Thesis Type: | Master's Degree Thesis |
|---|---|
| Institution: | Luiss Guido Carli |
| Degree Program: | Master's Degree Programs > Master's Degree Program in Strategic Management (LM-77) |
| Chair: | Strategic human resource management |
| Thesis Supervisor: | Silveira Reis, Rosana |
| Thesis Co-Supervisor: | Mascia, Daniele |
| Academic Year: | 2023/2024 |
| Session: | Summer |
| Deposited by: | Alessandro Perfetti |
| Date Deposited: | 22 Jan 2025 15:41 |
| Last Modified: | 22 Jan 2025 15:41 |
| URI: | https://tesi.luiss.it/id/eprint/40949 |
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