Redesigning the customer journey: digital technologies in the luxury automotive sector

Battiston, Alessandro (A.A. 2024/2025) Redesigning the customer journey: digital technologies in the luxury automotive sector. Tesi di Laurea in Managerial decision making, Luiss Guido Carli, relatore Luigi Marengo, pp. 87. [Master's Degree Thesis]

Full text for this thesis not available from the repository.

Abstract/Index

Methodology. Research assumption. Research strategy. Research design and method. Research quality. Research ethics. Literature review. Customer journey and customer experience. Automotive sector. New technologies. Research gap. Analysis part. Case study: Maserati. Case study: Porsche. Case study: Lamborghini. Discussion.

References

Bibliografia: pp. 83-87.

Thesis Type: Master's Degree Thesis
Institution: Luiss Guido Carli
Degree Program: Master's Degree Programs > Master's Degree Program in Management, English language (LM-77)
Chair: Managerial decision making
Thesis Supervisor: Marengo, Luigi
Thesis Co-Supervisor: Collazzo, Pablo
Academic Year: 2024/2025
Session: Summer
Deposited by: Alessandro Perfetti
Date Deposited: 08 Jan 2026 14:58
Last Modified: 08 Jan 2026 14:58
URI: https://tesi.luiss.it/id/eprint/44638

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