Banking and artificial intelligence: the impact on the invisibles and the future of financial services

Rapagna, Gloria Maria (A.A. 2024/2025) Banking and artificial intelligence: the impact on the invisibles and the future of financial services. Tesi di Laurea in Corporate strategy, Luiss Guido Carli, relatore Luigi Nasta, pp. 81. [Master's Degree Thesis]

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Abstract/Index

Literature review. AI and the evolution of financial services. Economic vulnerability and digital marginalization in banking. Inclusive service paradigms: transformative services and consumers well-being. AI technologies and applications in banking. Innovation and inclusion in financial services. Ethical dilemmas of AI in banking: automation, accountability, fairness. Cases of inclusive AI in banking. ESG frameworks and stakeholder theory. Methodology. Research design and approach. Survey instruments and measures. Data analysis methodology. Sample characteristics and descriptive statistics. Fuzzy-set Qualitative comparative analysis (fsQCA) results. Discussion. Demographic trends and psychological drivers of technology adoption. Challenges for vulnerable populations and ethical implications. Financial inclusion and the future of AI banking.

References

Bibliografia: pp. 73-78.

Thesis Type: Master's Degree Thesis
Institution: Luiss Guido Carli
Degree Program: Master's Degree Programs > Master's Degree Program in Strategic Management (LM-77)
Chair: Corporate strategy
Thesis Supervisor: Nasta, Luigi
Thesis Co-Supervisor: Peruffo, Enzo
Academic Year: 2024/2025
Session: Autumn
Deposited by: Alessandro Perfetti
Date Deposited: 19 Mar 2026 10:08
Last Modified: 19 Mar 2026 10:08
URI: https://tesi.luiss.it/id/eprint/45191

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