The paradox of proximity: how human and ai-based recommendation systems and intimacy shape exclusivity in luxury beauty CRM

Santandrea, Elena (A.A. 2024/2025) The paradox of proximity: how human and ai-based recommendation systems and intimacy shape exclusivity in luxury beauty CRM. Tesi di Laurea in Customer relationship management, Luiss Guido Carli, relatore Angelo Baccelloni, pp. 42. [Master's Degree Thesis]

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Abstract/Index

Theoretical contribution. Recommendation source: ai vs human recommenders. Variations in intimacy and congruence. Trust, exclusivity and behavioral intentions. Hypothesis development. Overview of studies.

References

Bibliografia: pp. 33-37.

Thesis Type: Master's Degree Thesis
Institution: Luiss Guido Carli
Degree Program: Master's Degree Programs > Master's Degree Program in Marketing (LM-77)
Chair: Customer relationship management
Thesis Supervisor: Baccelloni, Angelo
Thesis Co-Supervisor: D'Ambrosio, Daniele
Academic Year: 2024/2025
Session: Extraordinary
Deposited by: Alessandro Perfetti
Date Deposited: 14 Jul 2026 14:33
Last Modified: 14 Jul 2026 14:33
URI: https://tesi.luiss.it/id/eprint/46398

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