Identifying digitalization challenges among older generations: the importance of service design in the digital economy and the best tools to implement it
Aron, Anna (A.A. 2023/2024) Identifying digitalization challenges among older generations: the importance of service design in the digital economy and the best tools to implement it. Tesi di Laurea in Management, Luiss Guido Carli, relatore Francesca Vicentini, pp. 35. [Bachelor's Degree Thesis]
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Abstract/Index
Background research. The definition of service design. The importance of service design in digitalization. Overview of service design tools. Problem definition & identification. Understanding the digital divide. Challenges faced by older generations. Empirical analysis. Data description.
References
Bibliografia: pp. 31-35.
| Thesis Type: | Bachelor's Degree Thesis |
|---|---|
| Institution: | Luiss Guido Carli |
| Degree Program: | Bachelor's Degree Programs > Bachelor's Degree Program in Economics and Business, English language (L-33) |
| Chair: | Management |
| Thesis Supervisor: | Vicentini, Francesca |
| Academic Year: | 2023/2024 |
| Session: | Summer |
| Deposited by: | Alessandro Perfetti |
| Date Deposited: | 03 Oct 2024 13:30 |
| Last Modified: | 03 Oct 2024 13:30 |
| URI: | https://tesi.luiss.it/id/eprint/39897 |
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