Crivellini, Sofia (A.A. 2019/2020) Building trust in robots: the imterplay of customer knowledge, embarrassment, robot anxiety and robot design on trust in service robots. Tesi di Laurea in Behavioral economics & consumption theories, Luiss Guido Carli, relatore Giacomo Sillari, pp. 125. [Master's Degree Thesis]

Crivellini, Sofia (A.A. 2017/2018) Service dominant logic analysis and application to the fitness industry: the Virgin Active case. Tesi di Laurea in Management, LUISS Guido Carli, relatore Francesca Vicentini, pp. 70. [Bachelor's Degree Thesis]