I servizi di digital home delivery o on demand: un'analisi sulla customer experience e sulla customer satisfaction

Tarquini, Cristina (A.A. 2017/2018) I servizi di digital home delivery o on demand: un'analisi sulla customer experience e sulla customer satisfaction. Tesi di Laurea in Web analytics e marketing, LUISS Guido Carli, relatore Matteo De Angelis, pp. 107. [Master's Degree Thesis]

Full text for this thesis not available from the repository.

Abstract/Index

Digital home delivery e on demand economy. Le varie tipologie di sharing economy. La customer experience e la customer satisfaction. La novità del modello di analisi. Le variabili indipendenti e l’ipotesi di ricerca.

References

Bibliografia: pp. 78-81. Sitografia: p. 82.

Thesis Type: Master's Degree Thesis
Institution: LUISS Guido Carli
Degree Program: Master's Degree Programs > Master's Degree Program in Marketing (LM-77)
Chair: Web analytics e marketing
Thesis Supervisor: De Angelis, Matteo
Thesis Co-Supervisor: Cappelli, Carmela
Academic Year: 2017/2018
Session: Autumn
Deposited by: Alessandro Perfetti
Date Deposited: 14 May 2019 06:51
Last Modified: 14 May 2019 06:51
URI: https://tesi.luiss.it/id/eprint/23360

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