Tarozzi, Federica (A.A. 2021/2022) Digitalization in banking: understanding the effects of technostress on job satisfaction, job retention and organizational commitment with the moderating role of perceived supervisor support. Tesi di Laurea in Research methodology for marketing, Luiss Guido Carli, relatore Fabian Kurt Falk Homberg, pp. 78. [Master's Degree Thesis]

PDF (Full text) Restricted to Registered users only Download (1MB) | Request a copy

Abstract/Index

Literature review. Digitization, digitalization and digital transformation. Digital transformation-investments. The great accelerator. Digital transformation in banks-what does it mean? Digitalization intended as change. Stress. Technostress. Tecnostress inhibitors. Consequences of technostress. Costs. Conservation of resources theory. Job satisfaction. Job turnover, today-and always. Job retention. Organizational commitmant. Continuance commitment. Affective commitment. Normative commitment. Perceived organizational support & perceived supervisor support. Methodology. Theoretical framework. Sample and measures. Data management. Results. Reliability analysis. Discussion.

References

Bibliografia: pp. 49-63.

Thesis Type:	Master's Degree Thesis
Institution:	Luiss Guido Carli
Degree Program:	Master's Degree Programs > Master's Degree Program in Marketing (LM-77)
Chair:	Research methodology for marketing
Thesis Supervisor:	Homberg, Fabian Kurt Falk
Thesis Co-Supervisor:	Alaimo, Cristina
Academic Year:	2021/2022
Session:	Summer
Deposited by:	Alessandro Perfetti
Date Deposited:	22 Nov 2022 10:30
Last Modified:	22 Nov 2022 10:30
URI:	https://tesi.luiss.it/id/eprint/33998

Downloads

Repository Staff Only

View Item