Digital platform ecosystems: the impact of fundamental platform functions on customer satisfaction
De Angelis, Andrea (A.A. 2021/2022) Digital platform ecosystems: the impact of fundamental platform functions on customer satisfaction. Tesi di Laurea in Organizational design, Luiss Guido Carli, relatore Cinzia Calluso, pp. 60. [Master's Degree Thesis]
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Abstract/Index
Digital platforms ecosystems. Perspective on platforms. Platform ecosystem structural elements. Platforms’ fundamental functions. Concluding remarks-platforms vs pipeline businesses. Risk perception, trust, and satisfaction. Experimental study. Rationale. Introduction on the Uber case study. Methods. Questionnaires. Results. Discussion.
References
Bibliografia: pp. 43-52.
| Thesis Type: | Master's Degree Thesis |
|---|---|
| Institution: | Luiss Guido Carli |
| Degree Program: | Master's Degree Programs > Master's Degree Program in Management, English language (LM-77) |
| Outstanding Thesis: | Department of Business and Management |
| Chair: | Organizational design |
| Thesis Supervisor: | Calluso, Cinzia |
| Thesis Co-Supervisor: | Lombardi, Sara |
| Academic Year: | 2021/2022 |
| Session: | Autumn |
| Deposited by: | Alessandro Perfetti |
| Date Deposited: | 08 Mar 2023 13:46 |
| Last Modified: | 16 May 2023 10:53 |
| URI: | https://tesi.luiss.it/id/eprint/35332 |
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