Organizational innovation of commercial banks in the post-Covid era
Cao, Tianli (A.A. 2022/2023) Organizational innovation of commercial banks in the post-Covid era. Tesi di Laurea in Global organization design and HRM, Luiss Guido Carli, relatore Luca Giustiniano, pp. 67. [Master's Degree Thesis]
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Abstract/Index
Overview. Social background of the study. "A hard rain’s a-gonna fall": commercial banks in the face of Covid-19. Objective, methodology and significance of the study. From challenge to change: the turbulent external environment due to Covid-19. Overview on a global scale. Shift in customer behavior and expectations. A detailed analysis the situation in China. New challengers: the emergence of non-traditional financial players. From impact to adaptation: the internal evolution of commercial banks amidst the Covid-19 crisis. Embracing remote work and enhancing digital competence. Learn from your rivals: responding to non-traditional financial players. Reinventing organizational culture and leadership in the digital age. Supporting employee mental health and well-being. A detailed case study in organizational innovation: Bank of China. A brief qualitative research: effectiveness and impact of organizational innovation in a major commercial Bank in China. Goals of the study. Research methodology: semi-structured interviews. Interview results. Recommendations: reflecting on commercial banks' adaptations and the road ahead. For commercial banks. For NGOs and other entities. For regional and global governments. The post-Covid era: a revisited perspective.
References
Bibliografia: pp. 58-61.
| Thesis Type: | Master's Degree Thesis |
|---|---|
| Institution: | Luiss Guido Carli |
| Degree Program: | Master's Degree Programs > Master's Degree program in Global Management and Politics, English language (LM-77) |
| Chair: | Global organization design and HRM |
| Thesis Supervisor: | Giustiniano, Luca |
| Thesis Co-Supervisor: | Filippetti, Andrea |
| Academic Year: | 2022/2023 |
| Session: | Summer |
| Deposited by: | Alessandro Perfetti |
| Date Deposited: | 16 Jan 2024 09:51 |
| Last Modified: | 16 Jan 2024 09:51 |
| URI: | https://tesi.luiss.it/id/eprint/37554 |
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