Sustainable tourism and service design: how to address the phenomenon of overtourism and ensure a better experience for tourists and citizens
Capozza, Daniele (A.A. 2022/2023) Sustainable tourism and service design: how to address the phenomenon of overtourism and ensure a better experience for tourists and citizens. Tesi di Laurea in Organizational design, Luiss Guido Carli, relatore Cinzia Calluso, pp. 101. [Master's Degree Thesis]
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Abstract/Index
Overtourism. Numbers and incidence of tourism in the world and in Italy. Overtourism issue. Metrics for measuring the impact of tourism. Available solutions against overtourism. Available and currently developed solutions to counteract overtourism. Marketing. Government policies and interventions. The role of technology. Platform based solutions. Empirical study. Research questions. Methodological approach. Qualitative research–interviews. Quantitative research–methodology.
References
Bibliografia: pp. 77-90. Sitografia: p. 91.
| Thesis Type: | Master's Degree Thesis |
|---|---|
| Institution: | Luiss Guido Carli |
| Degree Program: | Master's Degree Programs > Master's Degree Program in Management, English language (LM-77) |
| Chair: | Organizational design |
| Thesis Supervisor: | Calluso, Cinzia |
| Thesis Co-Supervisor: | Guahk, Youngah |
| Academic Year: | 2022/2023 |
| Session: | Autumn |
| Deposited by: | Alessandro Perfetti |
| Date Deposited: | 21 May 2024 07:44 |
| Last Modified: | 21 May 2024 07:44 |
| URI: | https://tesi.luiss.it/id/eprint/38545 |
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