Redefining spaces: the impact of immersive technologies on the retail experience

D'Alessio, Nicole Marie (A.A. 2023/2024) Redefining spaces: the impact of immersive technologies on the retail experience. Tesi di Laurea in Fashion management, Luiss Guido Carli, relatore Carlo Fei, pp. 101. [Master's Degree Thesis]

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Abstract/Index

The interconnection between retail and customer experience. Understanding retail. Definition and key components of customer experience. Customer journey. From customer experience to retail experience. Retail experience. Augmented and virtual reality: transforming the retail sector with immersive technology. WeChat: elevating the retail experience. Future perspectives. Experimental research. Research question, hypotheses and conceptual framework. Experiment results.

References

Bibliografia: pp. 99-101.

Thesis Type: Master's Degree Thesis
Institution: Luiss Guido Carli
Degree Program: Master's Degree Programs > Master's Degree Program in Management, English language (LM-77)
Chair: Fashion management
Thesis Supervisor: Fei, Carlo
Thesis Co-Supervisor: Festa, Alberto
Academic Year: 2023/2024
Session: Summer
Deposited by: Alessandro Perfetti
Date Deposited: 28 Jan 2025 09:13
Last Modified: 28 Jan 2025 09:13
URI: https://tesi.luiss.it/id/eprint/41016

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