When waiting builds trust: the effects of delivery delay on perceived value and purchase intention in the automotive industry
Manfolini, Gioia (A.A. 2024/2025) When waiting builds trust: the effects of delivery delay on perceived value and purchase intention in the automotive industry. Tesi di Laurea in Product & brand management, Luiss Guido Carli, relatore Ernesto Cardamone, pp. 71. [Master's Degree Thesis]
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Abstract/Index
The automotive industry is undergoing a major change: digitalization and shifting consumer expectations. Product presentation and online consumer behavior. Product availability and risk perception. From theory to research: building an integrated framework. Tesla: when thinking outside the box is not enough. Hyundai and Amazon: pioneering a new era in automotive customer experience. Dacia: redefining the essential. The Italian C-suv market. The impact of delivery time on consumers' willingness to buy: a moderated mediation model. Study design and procedure. Results.
References
Bibliografia: pp. 66-71.
Thesis Type: | Master's Degree Thesis |
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Institution: | Luiss Guido Carli |
Degree Program: | Master's Degree Programs > Master's Degree Program in Marketing (LM-77) |
Chair: | Product & brand management |
Thesis Supervisor: | Cardamone, Ernesto |
Thesis Co-Supervisor: | Mazzù, Marco Francesco |
Academic Year: | 2024/2025 |
Session: | Summer |
Deposited by: | Alessandro Perfetti |
Date Deposited: | 26 Sep 2025 14:57 |
Last Modified: | 26 Sep 2025 14:57 |
URI: | https://tesi.luiss.it/id/eprint/43343 |
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