Customer satisfaction and retention in the luxury retail industry: the Louis Vuitton case
Fratesi, Paolo (A.A. 2010/2011) Customer satisfaction and retention in the luxury retail industry: the Louis Vuitton case. Tesi di Laurea in International marketing, LUISS Guido Carli, relatore Michele Quintano, pp. 121. [Master's Degree Thesis]
Full text for this thesis not available from the repository.
Abstract/Index
Origins of customer satisfaction. Contemporary global luxury industry. Relational marketing. Case study: Louis Vuitton.
References
Bibliografia: pp. 114-121.
Thesis Type: | Master's Degree Thesis |
---|---|
Institution: | LUISS Guido Carli |
Degree Program: | Master's Degree Programs > Master's Degree Program in General Management, English language (LM-77) |
Chair: | International marketing |
Thesis Supervisor: | Quintano, Michele |
Thesis Co-Supervisor: | Fei, Carlo |
Academic Year: | 2010/2011 |
Session: | Extraordinary |
Deposited by: | Alessandro Perfetti |
Date Deposited: | 23 Jul 2012 15:34 |
Last Modified: | 19 May 2015 23:12 |
URI: | https://tesi.luiss.it/id/eprint/8006 |
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