Spotify’s customer segment: impact and behaviour of users in the transition from the freemium to the premium model.

Tomaciello, Roberto Maria (A.A. 2021/2022) Spotify’s customer segment: impact and behaviour of users in the transition from the freemium to the premium model. Tesi di Laurea in Creative industries and business model innovation, Luiss Guido Carli, relatore Luigi Nasta, pp. 95. [Master's Degree Thesis]

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Abstract/Index

Streaming platforms. The evolution of streaming platforms and digital music. Spotify: an overview. Customer-platforms relationship. Theoretical background. Theoretical model. Subscription model. Technology acceptance model. Brand image. Brand trust. Quantitative research. Key issue and research questions Literature review. Hypothesis development. Research methodology. Findings and results.

References

Bibliografia: pp. 81-83.

Thesis Type: Master's Degree Thesis
Institution: Luiss Guido Carli
Degree Program: Master's Degree Programs > Master's Degree Program in Management, English language (LM-77)
Chair: Creative industries and business model innovation
Thesis Supervisor: Nasta, Luigi
Thesis Co-Supervisor: Pirolo, Luca
Academic Year: 2021/2022
Session: Autumn
Deposited by: Alessandro Perfetti
Date Deposited: 27 Feb 2023 09:10
Last Modified: 27 Feb 2023 09:10
URI: https://tesi.luiss.it/id/eprint/35215

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