Customer centricity in digital public education services: a best practice for public administrations
Morelli, Emanuele (A.A. 2023/2024) Customer centricity in digital public education services: a best practice for public administrations. Tesi di Laurea in Quantitative methods in strategic management, Luiss Guido Carli, relatore Francesco Morelli, pp. 123. [Master's Degree Thesis]
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Abstract/Index
Literature review. Digital transformation of public administration. Rethinking public administration services digitally and with a customer-centric approach. Methodology. Case study. Data collection. Results. Discussion.
References
Bibliografia. pp. 110-122.
| Thesis Type: | Master's Degree Thesis |
|---|---|
| Institution: | Luiss Guido Carli |
| Degree Program: | Master's Degree Programs > Master's Degree Program in Strategic Management (LM-77) |
| Chair: | Quantitative methods in strategic management |
| Thesis Supervisor: | Morelli, Francesco |
| Thesis Co-Supervisor: | Pirra, Marco |
| Academic Year: | 2023/2024 |
| Session: | Autumn |
| Deposited by: | Alessandro Perfetti |
| Date Deposited: | 14 May 2025 13:14 |
| Last Modified: | 14 May 2025 13:14 |
| URI: | https://tesi.luiss.it/id/eprint/42101 |
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