Building and transmitting trust in family businesses: an in-depth analysis of dynamics, strategies and impact of trust on internal and external relationships

Morelli, Allegra (A.A. 2024/2025) Building and transmitting trust in family businesses: an in-depth analysis of dynamics, strategies and impact of trust on internal and external relationships. Tesi di Laurea in Organizational design and change, Luiss Guido Carli, relatore Daniele Mascia, pp. 153. [Master's Degree Thesis]

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Abstract/Index

The prevalence and relevance of family businesses. Defining family businesses. Socioemotional wealth (SEW): the emotional and strategic core. Bivalent attributes of family firms: double sword-edge features. Internationalization and governance challenges. Trust in family business: definition, types and the three levels of trust. The role of “trust” in family businesses. Defining trust: common traits and technical definitions. Types of trust. Trust and family businesses’ relationships: the three levels of trust. Inter-firm trust: foundations, antecedents and implications. Institutional trust: building confidence with external clients and partners. The nature of innovation: a general overview. Methodology and empirical insights: exploring trust in family firms through qualitative interviews. Exploring trust in family firms through qualitative interviews and Ethnography. Sample strategy. Interview design and execution. Interviews’ findings: exploring trust in family firms through qualitative interviews. The building, maintenance and transmission of trust. Intrafamilial trust among family members. Interpersonal trust: building trust at the interpersonal level. Institutional trust: building trust at the institutional level. Trust in words: a thematic and demographic analysis. Discussion, managerial implications and final reflections. Intrafamily trust: from case study to theory. Deviations from traditional views. Interpersonal trust: how the insights confirm the existing theory. Managerial implications.

References

Bibliografia e sitografia: pp. 143-149.

Thesis Type: Master's Degree Thesis
Institution: Luiss Guido Carli
Degree Program: Master's Degree Programs > Master's Degree Program in Strategic Management Digital (LM-77)
Chair: Organizational design and change
Thesis Supervisor: Mascia, Daniele
Thesis Co-Supervisor: Silveira Reis, Rosana
Academic Year: 2024/2025
Session: Autumn
Deposited by: Alessandro Perfetti
Date Deposited: 17 Feb 2026 08:31
Last Modified: 17 Feb 2026 08:31
URI: https://tesi.luiss.it/id/eprint/44841

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