Items where Author is "Chiapatti, Chiara"
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Chiapatti, Chiara (A.A. 2023/2024) Giving chatbots personality: the effects of chatbot and customer personalities on customer satisfaction. Tesi di Laurea in Performance marketing, Luiss Guido Carli, relatore Francisco Javier Villarroel Ordenes, pp. 52. [Master's Degree Thesis]