Pescatore, Mafalda (A.A. 2023/2024) Beyond words: the influence of congruent emojis on chatbot’s perceived competence and customer satisfaction. Tesi di Laurea in Product & brand management, Luiss Guido Carli, relatore Francisco Javier Villarroel Ordenes, pp. 63. [Master's Degree Thesis]

Pescatore, Mafalda (A.A. 2021/2022) Il crowdsourcing come futuro strumento di gestione aziendale: verso una crowd economy? Tesi di Laurea in Economia e gestione delle imprese, Luiss Guido Carli, relatore Francesco Cappa, pp. 55. [Bachelor's Degree Thesis]