Items where Author is "Saini, Matteo"
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Saini, Matteo (A.A. 2023/2024) Exploring the impact of topic-based personalization, trust and satisfaction on customer experience in non-generative chatbots. Tesi di Laurea in Marketing metrics, Luiss Guido Carli, relatore Michele Costabile, pp. 69. [Master's Degree Thesis]