Immersive technologies as concrete cues to improve customer experience: the case of Burberry

Treacy, Connor (A.A. 2020/2021) Immersive technologies as concrete cues to improve customer experience: the case of Burberry. Tesi di Laurea in Luxury management, Luiss Guido Carli, relatore Alberto Festa, pp. 96. [Master's Degree Thesis]

Full text for this thesis not available from the repository.

Abstract/Index

Customer experience. What is customer experience? What is customer experience in the luxury sector? Immersive technology: a general overview. Augmented reality. Virtual reality. Mixed reality. AR and VR's application in the luxury sector. Gaming the land of avatars, wellbeing & luxury. Case study. Sample.

References

Bibliografia: pp. 69-72. Sitografia: p 73.

Thesis Type: Master's Degree Thesis
Institution: Luiss Guido Carli
Degree Program: Master's Degree Programs > Master's Degree Program in Management, English language (LM-77)
Chair: Luxury management
Thesis Supervisor: Festa, Alberto
Thesis Co-Supervisor: Fei, Carlo
Academic Year: 2020/2021
Session: Extraordinary
Deposited by: Alessandro Perfetti
Date Deposited: 18 Jul 2022 13:57
Last Modified: 18 Jul 2022 13:57
URI: https://tesi.luiss.it/id/eprint/32846

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